Terms & Conditions (US)

Effective as of October 28, 2025

Important: These Terms apply to business customers (B2B) using the US PayPOS program. If you are an EEA/UK merchant contracting under the Europe/EMEA program, different local terms may apply.

1. Parties

These Terms & Conditions (the “Terms”) are entered into between:

PayPOS LLC, a Delaware limited liability company, EIN 37-2166256, with an address at 1111B S Governors Ave, STE 26217, Dover, DE 19904, USA (the “PayPOS”, “Provider”, “we”, or “us”). PayPOS® is a registered trademark in the United States and Europe. PATENT PENDING.

The Merchant (a business customer) subscribing to and using the Services (the “Merchant”, “you”).

EMEA note: Paytweak SAS is the exclusive distributor for Europe/EMEA under a separate licensing agreement. If you are under the EMEA program, different local terms and billing arrangements may apply.

2. Scope & acceptance (B2B only)

These Terms govern your access to and use of the PayPOS platform, including the Android application and related SaaS services (the “Services”). These Terms apply on a business-to-business (B2B) basis only.

By creating an account, clicking to accept, accessing, or using the Services, you agree to be bound by these Terms. If you accept on behalf of an entity, you represent you have authority to bind that entity.

3. Services

PayPOS provides an Android-based payment acceptance and payment initiation platform that enables in-person and remote payment flows across multiple rails and channels, subject to availability and partner eligibility.

  • Access to the PayPOS application and creation of a Merchant account.
  • Linking and managing devices (Android terminals, phones, tablets) under your account.
  • Feature updates and security patches released under PayPOS’ publication cycle.
  • Hosting and payment environment designed to align with applicable PCI-DSS requirements (current version).
PayPOS does not sell hardware. You are responsible for sourcing, securing, and maintaining compatible devices and connectivity.

4. Fees, billing & taxes

4.1 Fees

  • Signup fee: $9.90 per legal entity (or as displayed at signup).
  • Monthly subscription: $1.00 per linked device per month (or as displayed).
  • Transaction fees: variable depending on payment method and partner pricing (available in your dashboard).
  • Payout request fee: $0.50 per payout request (or as displayed).
  • Started month: any started month is due, unless required otherwise by applicable law.

4.2 Billing & recurring charges

You authorize PayPOS (and/or its authorized billing providers) to charge your chosen payment method(s) for all amounts due, including recurring subscription fees, usage-based fees, and any past-due amounts.

If you add or remove devices mid-cycle, charges may be prorated or applied on the next invoice depending on your plan.

4.3 Taxes

Fees are exclusive of all applicable taxes, duties, levies, or similar governmental assessments (including sales, use, VAT, GST, withholding), except where expressly stated. You are responsible for all applicable taxes associated with your use of the Services, except taxes on PayPOS’ net income.

If withholding is required by law, you will gross up payments so PayPOS receives the full amount invoiced, unless prohibited by law.

5. Onboarding, KYB & activation

PayPOS may conduct business verification (KYB) and request documentation. Approval timelines can vary based on risk, industry, payment partner requirements, and information provided.

  • PayPOS may approve, reject, or request additional information at its discretion, subject to applicable law.
  • Upon approval, you receive admin access to manage users and devices.

5.1 Account and device uniqueness

For security and compliance reasons, each PayPOS instance is tied to a unique device identifier. Copying, cloning, or running the same account on unauthorized devices is prohibited. PayPOS may block suspicious instances and notify the account owner.

6. Authorization, failed charges & collections

You must maintain valid billing details at all times. If a payment method fails, you authorize PayPOS to re-attempt charges, or to charge a backup method if available.

  • Failure to pay may result in immediate suspension, limitation, or termination of the Services.
  • You agree to pay reasonable collection costs and attorneys’ fees incurred in recovering amounts due, to the extent permitted by law.

7. Term, cancellation & suspension

7.1 Term

Your account becomes active upon approval (where applicable) and remains active until terminated by you or PayPOS.

7.2 Month-to-month subscriptions

Unless otherwise stated in an Order Form, subscriptions are month-to-month. You can cancel device subscriptions from your admin dashboard. Cancellation is effective at the end of the current billing month, and access may be limited sooner depending on risk controls and compliance requirements.

7.3 Suspension / risk controls

PayPOS may suspend or restrict the Services immediately if: (a) you breach these Terms; (b) fees are unpaid; (c) PayPOS reasonably suspects fraud, prohibited activity, security compromise, or violations of partner/network rules; or (d) required by law, regulators, payment partners, or network rules.

7.4 Termination

PayPOS may terminate these Terms for cause with immediate effect if you materially breach these Terms and fail to cure within 10 days of notice, or immediately if the breach is not curable (including fraud, prohibited activity, or security compromise).

8. Support & SLA

Support email: support@paypos.org. Support hours and any premium support options may be described in your plan or dashboard.

SLA: target annual availability of 99.95%. Planned maintenance may occur with reasonable notice. The SLA is a service objective, not a guarantee of uninterrupted service.

9. License & Intellectual Property

Subject to your compliance with these Terms, PayPOS grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services solely for your internal business purposes and strictly in accordance with these Terms.

You acknowledge and agree that all elements of the Services, including without limitation software, applications, APIs, source code, object code, system architectures, workflows, algorithms, data models, user interfaces, trademarks, trade names, logos, databases, documentation, and all textual or graphical content (collectively, the “PayPOS Materials”), are and shall remain the exclusive property of PayPOS LLC and/or its licensors.

The PayPOS Materials are protected by United States and international intellectual property laws, including copyright, trademark, trade secret, and patent laws. Certain PayPOS technologies and technical implementations are subject to pending patent applications (patent pending).

No ownership rights or licenses are granted to you under these Terms, whether by implication, estoppel, or otherwise, except for the limited right to use the Services expressly set forth herein.

Except as expressly authorized in writing by PayPOS LLC, you shall not, and shall not permit any third party to:

  • copy, reproduce, distribute, publicly display, transmit, or exploit any part of the PayPOS Materials;
  • modify, adapt, translate, or create derivative works based on the Services or the PayPOS Materials;
  • imitate, replicate, or reproduce PayPOS technologies, protected implementations, or workflows, including through functional equivalence or alternative technical means achieving substantially similar results;
  • decompile, disassemble, reverse engineer, or otherwise attempt to derive source code, internal logic, or underlying ideas or algorithms of the Services;
  • scrape, extract, harvest, or collect data, content, or technical structures from the Services by automated or systematic means;
  • use the Services or PayPOS Materials for benchmarking, competitive analysis, or the development of competing products or services, whether directly or indirectly.

In addition to intellectual property protections, certain aspects of the Services constitute trade secrets under the Defend Trade Secrets Act (18 U.S.C. § 1836) and applicable state laws, including non-public system architectures, processing logic, security mechanisms, implementation choices, and proprietary methodologies. Any unauthorized acquisition, use, or disclosure of such trade secrets is strictly prohibited.

Any use of the Services or PayPOS Materials that unfairly exploits PayPOS LLC’s investments, know-how, or proprietary technologies may constitute unfair competition or misappropriation under applicable law.

Any violation of this Section may constitute infringement or misappropriation and may give rise to civil and/or criminal liability. PayPOS LLC reserves the right to seek any and all remedies available at law or in equity, including injunctive relief, damages, statutory damages, attorneys’ fees, and other appropriate relief.

10. Acceptable Use & prohibited activities

You agree not to use the Services for any unlawful, harmful, or prohibited activity, and you will comply with applicable laws, payment partner requirements, and card/network rules.

  • No illegal activity, fraud, deceptive marketing, or prohibited transactions.
  • No unauthorized security testing, intrusion attempts, malware distribution, or circumvention of controls.
  • No account sharing; access limited to authorized users of your business.
  • No processing for restricted industries or activities that PayPOS or its partners do not support.
  • No money laundering, sanctions evasion, or activity involving blocked persons/regions.
PayPOS may maintain a restricted business list and may decline or terminate service based on risk, compliance, or partner requirements.

11. Confidentiality

Each party will protect the other party’s Confidential Information and use it only to perform under these Terms. Confidentiality obligations continue during the term and for two (2) years after termination.

Confidential Information excludes information that is public, previously known, lawfully received from a third party, or independently developed.

12. Data, privacy & security

PayPOS processes data in accordance with its Privacy Policy and applicable laws. Data for US Merchants may be hosted in the United States. If PayPOS processes personal data on your behalf, a Data Processing Addendum (DPA) may apply.

You are responsible for (a) providing required privacy notices to your customers, (b) obtaining required consents, and (c) complying with laws applicable to your business.

You will secure your devices, credentials, and user access. You must promptly notify PayPOS of any suspected compromise or incident.

13. Data return & retention

Upon termination or deletion, PayPOS will provide data export access for 30 days unless legally prohibited or otherwise agreed in writing. After that, data may be deleted or archived according to legal, compliance, and operational requirements.

PayPOS may retain limited records for compliance, disputes, billing, and legal obligations.

14. Compliance, audits & network rules

  • You will comply with laws applicable to your business (tax, consumer disclosures, AML/sanctions where applicable, etc.).
  • You will comply with payment partner terms, card/network rules, and any operational/security requirements communicated by PayPOS.
  • PayPOS may conduct reasonable compliance checks and request information necessary to meet legal/partner requirements.

PayPOS may maintain technical logs for security and traceability. Unless otherwise required, logs may be retained on a rolling basis between 6 months and 1 year, and longer where justified (e.g., disputes or post-incident analysis).

15. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAYPOS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

PayPOS provides software and related technical services. PayPOS is not a bank and does not hold customer funds. Financial transactions are executed by authorized payment service providers and partners, as applicable.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PAYPOS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAYPOS’ TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO PAYPOS DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations; in that case, liability will be limited to the maximum extent permitted.

17. Indemnification

You will defend, indemnify, and hold harmless PayPOS, its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, penalties, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Services in violation of these Terms or applicable law; (b) your products/services, marketing, customer disputes, refunds/chargebacks; (c) your breach of representations or obligations; or (d) fraud, misuse, or prohibited activity attributable to you or your users.

18. Export controls & sanctions

You represent that you and your users are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive sanctions, and are not a blocked or restricted party.

You will not use the Services in violation of applicable export control or sanctions laws, including by exporting, re-exporting, or transferring the Services to prohibited destinations or persons.

19. IP claims / DMCA notices

Important: This section describes how to report alleged intellectual property infringement. For copyright claims, PayPOS follows the DMCA process (17 U.S.C. § 512). For trademarks, patents, trade secrets, or other IP claims, use the non-DMCA process below.

19.1 Copyright claims (DMCA notice)

If you believe that content or materials made available through the Services infringe a copyright you own or control, you may submit a written notice under the Digital Millennium Copyright Act (“DMCA”). Your notice must include:

  1. Identification of the copyrighted work claimed to have been infringed (or a representative list, if multiple works).
  2. Identification of the material claimed to be infringing, and information reasonably sufficient to permit PayPOS to locate it (e.g., URL(s), screenshots, identifiers).
  3. Your name, mailing address, telephone number, and email address.
  4. A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
  5. A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright.
  6. Your physical or electronic signature.

19.2 Designated DMCA agent

Send DMCA notices to PayPOS’ designated agent:

  • PayPOS LLC – Legal / DMCA
  • Email: legal@paypos.org
  • Address: 1111B S Governors Ave, STE 26217, Dover, DE 19904, USA

Please include “DMCA Notice” in the subject line. Submitting false or misleading notices may result in liability.

19.3 Counter-notification (DMCA)

If you believe that material you posted was removed or disabled by mistake or misidentification, you may submit a counter-notification. Your counter-notification must include:

  1. Identification of the material that has been removed or disabled and the location where it appeared before removal (e.g., URL(s)).
  2. Your name, mailing address, telephone number, and email address.
  3. A statement under penalty of perjury that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
  4. A statement that you consent to the jurisdiction of the federal court in the district where your address is located, or if outside the United States, to the jurisdiction of the federal courts located in Delaware, USA, and that you will accept service of process from the person who provided the DMCA notice or an agent of that person.
  5. Your physical or electronic signature.

19.4 Repeat infringers

PayPOS may, in appropriate circumstances and at its discretion, disable or terminate accounts or access for users who are repeat infringers or who repeatedly submit infringing material.

19.5 Trademark, patent, trade secret, and other IP claims (non-DMCA)

For claims involving trademarks, patents, trade secrets, unfair competition, misappropriation, or other non-copyright intellectual property, please send a notice to legal@paypos.org including:

  • your contact information and authority to act (if on behalf of a rights holder);
  • a clear description of the right asserted (e.g., trademark registration details, patent number/application, trade secret category, etc.);
  • identification of the material or conduct at issue and where it can be found (URLs, identifiers, evidence);
  • an explanation of why you believe the material or conduct is unauthorized or unlawful;
  • any supporting documentation you are willing to share.

PayPOS may request additional information, may remove or disable access to material where appropriate, and may take any other action consistent with applicable law, these Terms, and the rights of third parties.

19.6 Reservation of rights

PayPOS reserves the right to (i) remove or disable access to any content or materials alleged to be infringing, (ii) suspend or terminate accounts as permitted by these Terms, and (iii) preserve and share information as required by law, court order, or valid legal process.

20. Dispute resolution (arbitration)

PLEASE READ CAREFULLY: This section includes an arbitration agreement and a class action waiver.

20.1 Informal resolution

Before initiating arbitration, the parties will try in good faith to resolve any dispute informally. You agree to contact PayPOS at legal@paypos.org with a short description of the dispute and your requested resolution. If not resolved within 30 days, either party may proceed as set forth below.

20.2 Arbitration agreement

EXCEPT AS EXPRESSLY SET FORTH BELOW, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL BE RESOLVED BY BINDING ARBITRATION.

The arbitration will be conducted in English, on an individual basis, and administered by a reputable arbitration provider selected by PayPOS (e.g., AAA or JAMS) under its applicable commercial rules, unless the parties agree otherwise. The seat (legal place) of arbitration will be Delaware, and hearings may be conducted remotely unless the arbitrator requires otherwise.

20.3 Exceptions / small claims / injunctive relief

  • Either party may seek injunctive or equitable relief in court to protect intellectual property, confidential information, or prevent unauthorized access or misuse.
  • Either party may bring an individual claim in small claims court if eligible.
  • Either party may seek injunctive or equitable relief in court to protect intellectual property, trade secrets, or confidential information, or to prevent unauthorized access or misuse.

20.4 Class action waiver; jury trial waiver

YOU AND PAYPOS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND PAYPOS WAIVE ANY RIGHT TO A JURY TRIAL.

21. Changes

PayPOS may update these Terms and/or fees with 30 days’ notice by email and/or in-product notice. Continued use after the effective date constitutes acceptance.

22. Force majeure

Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural disasters, war, epidemics, major network outages, large-scale cyber incidents, or government actions.

23. Assignment & subcontracting

PayPOS may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign without PayPOS’ prior written consent. PayPOS may use subcontractors and payment partners to provide the Services.

24. Notices & electronic communications

You consent to receive notices and communications electronically (email, dashboard notifications, banners, message center). You agree that electronic records and signatures may have the same legal effect as handwritten signatures where permitted.

Notices to PayPOS: legal@paypos.org (legal), hello@paypos.org (general), support@paypos.org (support). Notices to you: the admin email and/or address provided in your Merchant account.

25. Governing law & venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. To the extent a dispute is permitted to be brought in court (including for injunctive relief), it will be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction and venue there.

26. Contact

© PAYPOS LLC – All rights reserved. Last updated: 10/31/2025.